E-mail subscriptions
You can now choose if you want to receive weekly credit balance or marketing (Specials, discounts, and new features) e-mails.
(more…)Web Push Notifications
You can now enable web push notifications in the WinSMS Client Zone. If you enable this option, notifications of replies, new features, special offers, low and daily credit balance will appear on the desktop of your PC.
Trial Account restrictions
When you activate your new WinSMS account, you are granted a Trial Account. The Trial Account comes with free credits, as well as certain restrictions.
These restrictions can be removed by upgrading to a Paid Account. Upgrading to a Paid Account is as easy as purchasing your very first prepaid credit.
New Send SMS options
The WinSMS client zone Send SMS functionality has been removed. We have better systems in place that can be used to send a single message or to send bulk messages. These systems are based on better technology, therefore they are easier to use, more robust and have more functionality.
How to add and merge additional fields in WinSMS.mobi
Adding additional fields
With WinSMS.mobi, you can add up to eight additional fields. Additional fields are used for storing important information and can be merged into your SMS message.
How to remove an opt out number from your database
If a recipient replies with certain words or a combination of words we automatically block your WinSMS account from sending to this recipient. Click here for more information on the WinSMS opt out system.
How the WinSMS long/short code system works
A long Code is a 10 digit number dedicated to receiving SMS messages. Perfect for equipment and devices that are restricted from sending messages to a short code.
A short code is a 5 digit catchy number dedicated to receiving SMS messages. Perfect for competitions as well as getting information from your customers.
How to use the anniversary SMS system
The Anniversary SMS system allows you to schedule and repeat yearly anniversary SMS messages. This can be used for yearly events or serve as a reminder system.
How to send SMS from Gmail
It is quick and easy to send SMS from Gmail using the WinSMS email to SMS service.
Importing contacts into WinSMS.mobi
You can import contacts into WinSMS.mobi from a text file using a comma, semi-colon or tab character as a delimiter.
How to create a WinSMS.mobi shortcut on Andriod
This tip will show you how to create a shortcut on your Android phone’s home screen using the default internet browser.
How to start WinSMS minimised
When you open the WinSMS desktop client software you can get it to minimise to your taskbar. This is very helpful if you have the software open automatically when you log on to your PC.
How to reset your password
If you have forgotten your username or password then you will need to run through the forgotten password procedure.
How to automatically start WinSMS when you logon to your PC
You can get the WinSMS desktop client to automatically start when you log onto your PC.
WinSMS products and services FAQ and tips
Our WinSMS support site has FAQ (Frequently Asked Questions) and helpful tips on how to get the most out of the product or service you use.
How to update your WinSMS profile
It is important to keep your WinSMS contact information and profile settings up to date.
How to change your cell phone number on your WinSMS profile
You can change your cell phone number on your WinSMS profile from the WinSMS client zone. Your cell phone number is used for low credit notifications, credit purchase confirmations and can be used to reset your WinSMS password.
How to use a discount voucher
If you have a valid WinSMS discount voucher code you can apply this code to your next purchase of WinSMS credits.
How to enable and use the WinSMS 1-Click Payment System
The WinSMS 1-Click Payment System allows the secure Payment Gateway (Virtual Card Services) to save your credit card details on their secure server after a successful payment. Once this is done, you will be able to pay for WinSMS credits with a single click.
How the WinSMS opt-out system works
WinSMS has an automatic opt-out system that will block your WinSMS account from sending messages to a certain number.
How to Register with WinSMS
Before you can send SMS messages through the WinSMS SMS Gateway, you need to register an account with WinSMS in order to get your login name and password.
Whether you are using our WinSMS Software, or your own custom integration, you need to use the same login name and password in order to connect to the gateway, and to access the Client Zone.
When I try to go online I get the following error message
“Unable to connect to server. Please verify internet connection and proxy settings”
Click on File, Preferences, Proxy Server and enter the same proxy settings used by your internet browser.
For step by step instructions please refer to Error Codes.
How do I create templates for messages I send over and over?
With WinSMS.mobi and the WinSMS desktop client, you can create templates for messages that you use frequently and simply insert them instead of retyping them over and over.
What is the difference between SENT and DELIVERED?
SENT means the message has been submitted to the cellular network for immediate delivery.
DELIVERED means the message was delivered to the recipients cell phone.
Can I send SMS to international numbers?
Yes you can, click here to download a list of countries that you can send to. The list also shows how many credits it will cost to send a 160 character message to a cell number in that country.
I cannot remember what my login name and password is.
Your WinSMS login name is normally your e-mail address. You can use the WinSMS password recovery page to retrieve your WinSMS username and password via SMS or e-mail, to do so please click here.
Please note: You WinSMS username and password can only be sent to the registered cell phone number or e-mail address of your WinSMS profile.
If you need any assistance please don’t hesitate to contact us here.
Can I schedule messages to be sent at a later time?
And can I cancel scheduled messages without losing those credits?
SMS messages can be sent to the SMS gateway with a scheduled date and time, they will remain on the gateway until such time and then they will be sent.
How many messages can I send in one go using the desktop software?
There is no limit to the number of messages one can send in a batch. The speed of your computer and internet connection will influence overall performance – the faster your internet connection is, the faster you’ll be able to upload larger batches of messages.
Can I receive replies to the SMSs I send?
Yes, you can have your replies sent to your registered email address or cell number.
These settings are found under “My Profile” in the client zone.
Can I use more than 160 characters in one message?
Yes, you can send messages up to 918 characters long.
Click here for more information.
How do I purchase more credits?
To top-up your credit balance login to the client zone here and click on “Purchase Credits” where you will be able to print out an invoice for EFT and direct deposits, or immediately buy credits using a credit or debit card.
Please use your account number as your payment reference to avoid delays in processing your credits.
Before I register, what will it cost me monthly?
There are no monthly subscription fees, registration is free which includes a number of free test credits.
1 SMS credit = 1 SMS message for sending a 160 character message to local networks.
International rates vary from country to country.
Long messages (> 160 characters) use more than one credit – click here for more information on long messages.